Terms & Conditions

This website is provided by Fresh Start Home Cleaning to share information about our residential cleaning services and to let you request an estimate or contact us. By using this website, you agree to use it only for its intended, lawful purpose -- learning about our services and reaching out to us -- and not in any way that could damage, disable, or interfere with the site.

Estimates provided through our website, over the phone, or by text are based on the information you provide (such as home size, condition, and requested services) and are subject to confirmation once we have a fuller picture of the job. Final pricing may be adjusted if the actual scope of work differs from what was described when the estimate was prepared. Submitting an estimate request does not guarantee that a specific date, time, or price will be available.

Appointments are scheduled based on availability and are confirmed directly with you by phone, text, or email. We'll do our best to accommodate your preferred dates and times, but availability is not guaranteed until an appointment is confirmed. We ask that you provide reasonable notice if you need to reschedule or cancel an appointment.

You're responsible for providing accurate information about your name, contact details, service address, and the condition and access details of the property to be cleaned. Inaccurate or incomplete information may affect our ability to provide an accurate estimate or complete a scheduled service as expected.

The text, images, logos, and other content on this website belong to Fresh Start Home Cleaning or are used with permission, and are provided for informational purposes about our business and services. You may not copy, reproduce, or use this content for commercial purposes without our permission. We make reasonable efforts to keep information on this site accurate and current, but we don't guarantee that every detail (such as pricing examples or service descriptions) is complete or error-free at all times.

If you provide your mobile phone number and consent to receive text messages from Fresh Start Home Cleaning, the following terms apply:

• Messages may include communications related to estimates, scheduling, appointments, service updates, follow-ups, customer service, review requests, and other communications related to your relationship with Fresh Start Home Cleaning.
• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP at any time to opt out of text messages.
• Reply HELP for help.
• Consent to receive text messages is not a condition of purchasing any cleaning services from us.
• Carriers are not liable for delayed or undelivered messages.

Fresh Start Home Cleaning is a small, locally owned cleaning business. While we work hard to provide reliable, detailed service, we do not guarantee that our website will be error-free, uninterrupted, or available at all times, and we are not responsible for issues caused by factors outside our reasonable control (such as weather, access issues, or circumstances beyond our control on the day of a scheduled appointment). Nothing in these Terms is intended to limit any rights you have under applicable consumer protection law.

We may update these Terms & Conditions from time to time to reflect changes in our services, website, or applicable law. When we do, we'll update the effective date at the top of this page. Continued use of our website or services after an update means you accept the revised Terms.

Questions about these Terms & Conditions? Reach out to us:

• Phone: (850) 900-8806
• Email: hello@freshstartcleaningtlh.com